Frequently Asked Question
What specifically is included in your Linux server management plan?
Last Updated 3 years ago
These are part of the features included in our monthly server management/maintenance plan:
- 24/7 proactive server monitoring from 15 locations around the world
- Unlimited technical support by email, helpdesk, and Skype
- Personal touch (you'll have a dedicated sysadmin to your server so the admin will be familiar with your setup)
- Quarterly server maintenances
- CXS (ConfigServer eXploit Scanner) active vulnerability scanner license ($60 value!)
- KernelCare (rebootless automatic kernel and security patches)
- ...and more!
- Bare-metal disaster recovery (even within 15 minutes)
- File to file recovery
- Individual MySQL database recovery
- Data retention
- High performance (sector based backups)
- End-to-end encryption (AES 256 backups)
- Control Panel plugins (for cPanel, DirectAdmin, Plesk)
- 200GB backup storage included for free
- ...and more!