Frequently Asked Questions

These are part of the features included in our monthly server management/maintenance plan:

• 24/7 proactive server monitoring from 15 locations around the world
• Unlimited technical support by email, helpdesk, and Skype
• Personal touch (you'll have a dedicated sysadmin to your server so the admin will be familiar with your setup)
• Quarterly server maintenances
• CXS (ConfigServer eXploit Scanner) active vulnerability scanner license ($60 value!)
• KernelCare (rebootless automatic kernel and security patches)
• ...and more!

The plan includes daily off-site backups with features like:

• Bare-metal disaster recovery (even within 15 minutes)
• File to file recovery
• Individual MySQL database recovery
• Data retention
• High performance (sector based backups)
• End-to-end encryption (AES 256 backups)
• Control Panel plugins (for cPanel, DirectAdmin, Plesk)
• 200GB backup storage included for free
• ...and more!

Open a ticket for a quote or if you have any questions.